Website Accessibility Statement

Thermory USA and their affiliates and subsidiaries (hereinafter collectively referred to as “Thermory,” “us,” “we,” “our,” or “Company”) takes steps to provide for accessibility and usability of this website, www.thermoryusa.com and all digital assets contained or offered therein (collectively, our “Services”) for all our current and potential customers, including people with disabilities.  Thermory works to provide Services that are compatible with commonly used assistive browsers, tools, and technologies.  While we strive to provide accessibility and usability for users, it may not be possible in all areas of the website with current technology and other restrictions.

I. SCOPE

This policy applies to all content produced or updated by Thermory on the Services.  Note that the Services may contain links to external websites that are not within our control and may not follow the same accessibility policies and standards as Rich’s.  

II. ACCESSIBILITY NEEDS & HOW TO CONTACT US

If you have questions, concerns or feedback related to the functionality or accessibility of the Services, please let us know by emailing us at [email protected].  Persons who are unable to access or are having difficulty accessing the Services or would prefer to contact us by mail can write to us at Thermory USA, 56 Harvester Ave, Suite 1-201, Batavia, NY 14020.  When you contact us, please be sure to tell us:

  • The nature of the accessibility issue;
  • The format in which you prefer to receive a response;
  • The web address you are emailing about; and
  • How we can contact you.

We will work with you to try to provide the information, service, or transaction you seek through a communication method that works for you and is consistent with applicable law.   

Last Updated: October 13, 2023